ARCSTONE TECHNOLOGIES – TERMS OF SERVICE

1. Introduction

Welcome to Arcstone Technologies (“Company,” “we,” “our,” or “us”). By accessing or using any of our services—including but not limited to our algorithmic trading systems and client onboarding platform—you (“Client,” “User”) acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, please discontinue use immediately.

2. No Financial Advice or Regulated Services

Arcstone Technologies is a technology and strategy provider, not a licensed financial institution. We do not provide financial, legal, tax, or investment advice. Use of our services is entirely at your discretion and risk.

We are not regulated by the Financial Conduct Authority (FCA) or any similar body. Clients are encouraged to seek professional advice before engaging in trading activities.

3. Broker Partnership & Capital Custody

Arcstone Technologies operates via a technology partnership with BlackBull Markets, a broker regulated by the Financial Markets Authority (FMA) of New Zealand.

  • All funds are held in segregated accounts under the client’s name.

  • Arcstone does not accept, hold, or withdraw client funds.

  • Deposits and withdrawals are handled directly by the client via their BlackBull Markets account.

4. Risk Disclosure

By engaging with Arcstone Technologies, clients acknowledge that:

  • Trading leveraged financial instruments involves substantial risk.

  • You may incur partial or total loss of your capital.

  • No past performance guarantees future results.

  • Arcstone Technologies is not liable for losses due to market movement, software errors, or broker issues.

5. Client Responsibilities

  • Clients must be at least 18 years old and in legal compliance with their jurisdiction.

  • You are responsible for managing your trading account.

  • You must agree to your broker’s terms and risk disclosures.

  • You must not expect regulated advice or fiduciary oversight from Arcstone Technologies.

6. Account Control

  • You retain 100% ownership and control of your trading account.

  • Arcstone cannot deposit, withdraw, or trade manually on your account.

  • You are responsible for reviewing daily performance and ensuring your credentials remain secure.

7. Hosting & Performance Fees

7.1 Hosting Fee

  • A £20 one-time setup fee is required to connect your account to Arcstone’s strategy engine.

  • Ongoing hosting is funded exclusively through trading profits, with no additional out-of-pocket charges.

7.2 Performance Fee Structure

  • A 30% performance fee is applied to net profits only.

  • No fee is charged if no profit is made.

  • This model may change with prior written notice.

7.3 Performance Fee Payments

  1. Payment Obligation – Clients must pay all invoices within the stated billing window (typically 4 weeks).

  2. Grace Period – A 24-hour grace window is granted for administrative flexibility.

  3. Late Payment – If payment is not made within the grace period:

    • A 3% late fee is applied.

    • Service access may be restricted.

  5. Permanent Disconnection – Failure to pay within 72 hours will result in:

    • Permanent disconnection

    • Removal from Arcstone services

    • No option for reinstatement

  7. Repeated Late Payments – If a client is late twice or more within 6 months, Arcstone reserves the right to terminate service immediately.

  8. Communication – Clients must proactively inform Arcstone of any anticipated delay. Silence will be treated as non-compliance.

7.4 Referral Deductions

  • Arcstone offers a referral program capped at a maximum deduction of 20% off performance fees.

  • Referral deductions remain valid only as long as the referred client is active.

  • Deductions are strictly referral-based and are not linked to balance or deposit size.

8. Risk & Capital Protection

Arcstone implements a structured risk cap of -30% (“DD Stone”), meaning:

  • Clients cannot lose more than 30% of their deposited capital under normal conditions.

  • If drawdown remains within -30%, billing continues as normal.

  • If drawdown exceeds -30%, billing is suspended until the account returns inside -30%, at which point billing resumes.

  • In rare “black swan” events, losses may exceed this cap, and clients understand all capital could be lost in such abnormal circumstances.

8.1 Performance Fee Eligibility

Performance fees are charged on net profits whenever the account remains within -30% drawdown from its highest recorded balance.

If drawdown exceeds -30%, billing is paused until recovery inside -30%.

8.2 Billing Example (Updated for -30% DD Stone)

  • Initial Deposit: £10,000

  • Month 1 Profit (8%): +£800 → Balance = £10,800 → Performance Fee = £240 (30%)

  • Month 2 Profit (8% on £10,800): +£864 → Balance = £11,664 → Performance Fee = £259.20

  • Month 3 Drawdown (25%): -£2,916 → Balance = £8,748 → Within -30% → Performance Fee continues as normal on profits.

  • Month 4 Recovery +£500: Balance = £9,248 → Within -30% → Performance Fee charged on new profit.

  • Month 5 Profit +£800: Balance = £10,048 → Performance Fee = £240 (30% of £800).

  • Month 6 Drawdown (32%): -£3,731 → Balance = £7,933 → Exceeds -30% → Billing suspended until balance recovers back inside -30%.

8.3 Billing Pause Policy

  • If drawdown exceeds -30% of the peak balance, billing is automatically suspended.

  • Billing resumes once:

    1. The balance has recovered to within -30% of the peak, and

    2. New net profits are generated.

9. Legal Disclaimer

Arcstone Technologies is not FCA-regulated and does not operate under any investment advisory license.

Arcstone bears no liability for:

  • Trading losses

  • Broker errors

  • Strategy underperformance

  • Platform outages or technical issues
    All information provided is illustrative only and not a guarantee of returns.

10. Termination & Withdrawals

  • Voluntary Termination – Clients may disconnect at any time but must settle all outstanding invoices.

  • Involuntary Termination – Repeated payment failures or violations of terms (e.g., manual trading) may result in permanent account disconnection.

  • Withdrawals – You may withdraw funds at any time via your broker. To avoid strategy disruption, withdrawals are recommended after the four-week billing cycle.

  • Prohibited Actions – Clients must not engage in:

    • Manual trading

    • Copy trading

    • Strategy replication

    • Signal extraction
      Violations will result in immediate termination, permanent ban, and possible legal action.

11. Indemnity

Clients agree to indemnify Arcstone Technologies and its partners from all claims, losses, or damages related to:

  • Trading performance

  • Use of software

  • Brokerage issues

  • Regulatory inquiries
    Arcstone Technologies is not a fiduciary and assumes no legal responsibility for investment decisions.

12. Dispute Resolution & Governing Law

  • All disputes must be submitted in writing to arcstonetechnologies@outlook.com.

  • Issues related to fund access, withdrawals, or broker services must be addressed directly with BlackBull Markets.

  • These Terms are governed by UK law. All disputes shall be resolved exclusively in UK courts.